No, pet insurance provides cover for accidents and illness in sick or injured pets, while the Best for Pet Wellness Plan is an annual program that provides affordable routine care for your pet not typically covered by pet insurance. Optimal routine care and preventative screening for health issues like disease are essential to maintaining pet health and well-being, which can lead to a longer, happier life.
How long is the waiting period to join?admin2023-10-19T01:11:14+11:00
If you join up in the clinic, you will have immediate access to your membership and discounts. If you join up online, please allow 2 business days for your membership to be turned on at your chosen vet clinic.
Access to VetChat may take 24/48 hours.
My pet received their vaccinations today. Can I claim my vaccination benefit?admin2023-10-19T01:10:55+11:00
As a Best for Pet Wellness Plan member, you can have as many standard consultations and revisits within standard clinic hours as you like with a vet or a vet nurse (subject to clinic availability). For peace of mind, you also have 24/7 free online access to vet support with VetChat.
*Only available for registered Best for Pet Wellness Plan members, click here for full terms and conditions
Can I use my Best For Pet Wellness Plan at other vet clinics?admin2023-11-15T03:05:31+11:00
Your membership benefits are associated with your chosen Best for Pet clinic. If you need to visit another Best for Pet clinic for reasons such as travelling or requiring an urgent appointment, you can use your benefits at participating clinics subject to their availability. If you are moving permanently, we can arrange to transfer your membership to another Best for Pet clinic near you. Click here to find participating Best for Pet Clinics.
Don’t forget you also have access to VetChat online consultations 24/7.
How is my membership paid?admin2023-11-15T01:42:40+11:00
You may cancel your membership at anytime, please see our Terms and Conditions to determine if there will be a cancellation fee and how this is calculated. Simply notify us in writing via the Cancellation Form.