Can I use my Best For Pet Wellness Plan at other vet clinics?

Your membership benefits are associated with your chosen Best for Pet clinic. If you need to visit another Best for Pet clinic for reasons such as travelling or requiring an urgent appointment, you can use your benefits at participating clinics subject to their availability. If you are moving permanently, we can arrange to transfer your membership to another Best for Pet clinic near you. Click here to find participating Best for Pet Clinics. Don’t forget you also have access to VetChat online consultations 24/7.

By |2023-11-15T03:05:31+13:00April 12, 2022||Comments Off on Can I use my Best For Pet Wellness Plan at other vet clinics?

How do I cancel my membership?

You may cancel your membership at anytime, please see our Terms and Conditions to determine if there will be a cancellation fee and how this is calculated.  Simply notify us in writing via the Cancellation Form.

By |2023-11-03T22:17:55+13:00April 12, 2022||Comments Off on How do I cancel my membership?

How is my membership paid?

Your Best for Pet Wellness Plan membership is paid in monthly payments. You can sign up either online or at your chosen Best for Pet Wellness Plan clinic. Your membership fees will be debited monthly by our payment partner, Debit Success.

By |2023-11-15T01:42:40+13:00April 12, 2022||Comments Off on How is my membership paid?

Is Best For Pet Wellness Plan like insurance?

No, pet insurance provides cover for accidents and illness in sick or injured pets, while the Best for Pet Wellness Plan is an annual program that provides affordable routine care for your pet not typically covered by pet insurance. Optimal routine care and preventative screening for health issues like disease are essential to maintaining pet health and well-being, which can lead to a longer, happier life.

By |2023-10-19T01:15:40+13:00April 12, 2022||Comments Off on Is Best For Pet Wellness Plan like insurance?

Is there a waiting period to receive benefits?

If you join up in the clinic, you will have immediate access to your membership and discounts. If you join up online, please allow 2 business days for your membership to be turned on at your chosen vet clinic. Access to VetChat may take 24/48 hours.

By |2023-10-19T01:07:39+13:00April 12, 2022||Comments Off on Is there a waiting period to receive benefits?